Terms of Service
First posted 2026-08-13 · Last edited 2026-08-13
Pressing submit on that application form is your agreement to everything laid out here. IgoChat brings people on directly for remote live-chat and translation roles supporting partner desks — not a securities exchange, not any form of investment product, and no applicant is promised a set paycheck.
How old you must be, and staying truthful
Eighteen is the floor for anyone applying. Whatever name, contact, and English self-rating you submit needs to check out — should any of it prove made up later, we can pull back a standing offer regardless of the stage that application had already reached.
Making sense of the pay numbers here
The ranges and average figure posted throughout the site trace back to actual pay records for our current roster of 150+ agents — a look at history, not an assurance made to any single reader. What lands in one person's account hinges on their own grade, hours worked, and how their monitored chats were scored, so treat these numbers as background rather than a claim about what you specifically will earn.
The bar review applies
A minority of submissions, close to 1 out of every 11, gets past that first pass — a narrow filter running by design, not a statement about any particular candidate. What settles it is the ease with which a short written exchange comes to you, not résumé polish. We hold the right to say no to an application, pause someone's onboarding mid-course, or pull a role from the board, without owing anybody a reason.
Contractor arrangement, and it costs you nothing
Coming aboard puts you on the roster as self-employed, never as a payroll hire — so there's no fixed paycheck, no benefits plan, and any tax bill your earnings create sits between you and your own tax office. Not at any point — filling out the form, working through onboarding, or clocking your opening shift — do we ask for a payment; anybody requesting money in the name of IgoChat does not represent this company.
What everything else on this site means
Role pages, the pay tables, and the FAQ walk you through daily mechanics — treat all of it as background reading, not a signed contract or financial guidance of any sort. Whatever's specific to a given role gets written down a single time: inside the offer itself, once it's actually sent your way.
Edits to this document
We revise these terms whenever the underlying program shifts. Whichever date sits by the heading marks the version currently binding.